This page provides Spectrum Networks’ public register for major outages and significant local outages, in line with applicable telecommunications outage communication requirements.
Under the Telecommunications Industry Standard 2024 – Customer Communications for Outages, providers may be required to maintain a publicly available outage register covering unplanned events affecting more than 100,000 services, or significant local outages lasting at least 60 minutes, including significant local outages affecting regional areas.
Spectrum Networks is a boutique business-focused telecommunications provider. In practice, the scale thresholds for major outages are unlikely to apply to the Spectrum network. The primary condition likely to be relevant is an outage of at least 60 minutes affecting a specific local area or state.
The purpose of this page is to provide a public-facing register to support compliance with government outage communication obligations, while also directing customers to Spectrum Networks’ standard incident and service status communication channels.
This register applies to unplanned outages that meet the relevant reporting thresholds for major outages or significant local outages under the applicable industry standard and associated variation.
| Document owner | matt |
| Service / Platform | Public outage register |
| Environment | Public documentation |
| Last reviewed | 30 June 2026 |
| Reference | Schedule 1, Telecommunications (Customer Communications for Outages) Industry Standard Variation 2026 (No. 1) |
This page is provided to meet public register obligations. Spectrum Networks also publishes operational information about major outages, incidents, and planned events through its standard status communications.
In the interest of clear customer communication, Spectrum Networks provides additional outage and incident information through the following channels:
Incident reports are also provided for specific customers who have signed Spectrum Networks’ NDA program.
Government register below, pursuant to Schedule 1 of the Telecommunications (Customer Communications for Outages) Industry Standard Variation 2026 (No. 1).
| Outage title | Reference | Outage type | Start date of outage | Start time of outage | End date of outage | End time of outage | Duration of outage | Affected suburb(s)/towns | Affected State(s)/Territories | Affected postcode(s) | Types of services affected | Number of each type of service affected | Number of premises affected | Carrier or carriage service provider responsible for resolving outage | Cause (high-level) | Cause (related to a natural event or weather) | Additional information | Date entry first published | Date entry last rectified (if relevant) |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Vocus NBN aggregation BGP routing stability incident affecting non-CBD locations | Vocus service update 12/06/2026 | Significant local outage | 12/06/2026 | 10:45 | 12/06/2026 | 11:08 | 23 minutes | NBN locations outside CBD areas delivered via AAPT/Vocus aggregation to nbn® | Not specified | Not specified | Business NBN services using AAPT/Vocus as the aggregation path to nbn® | Not specified | Not specified | Vocus | Global routing table growth caused some BGP sessions to reach configured prefix limits within the Vocus core network (AS2764) | No | Vocus advised that engineering teams stabilised BGP within the core network and services returned to normal operation. Some customer BGP sessions may have dropped or been impacted and, in most cases, could be restored with a simple BGP session reset. Customers were also advised to review configured prefix limits to accommodate routing table growth. Spectrum impact was limited to services using the relevant AAPT/Vocus aggregation path to nbn® outside CBD areas. | 30/06/2026 | Not applicable |